Frequently Asked Questions

For most Puerto Rico homes, 3,000–5,000 running watts covers a refrigerator, window AC unit, fans, and lights simultaneously. If you also want to run a larger central AC or multiple AC units, you'll need 7,000W or more. Use our free Wattage Calculator on the site to get a precise recommendation based on your specific appliances.

An inverter generator converts AC power to DC and back to stable AC, producing clean electricity (under 3% THD) that is safe for sensitive electronics — laptops, smart TVs, phones, modern AC control boards, and medical equipment. Conventional generators produce raw AC power that can fluctuate and is not safe for electronics. For home use in Puerto Rico, an inverter generator is strongly recommended.

A dual-fuel generator runs on either gasoline or propane. A tri-fuel generator adds natural gas as a third option. In Puerto Rico, gasoline shortages after major hurricanes are common — having a propane-compatible generator means you can keep running when every gas station on the island is sold out. Propane also stores indefinitely, making it the ideal emergency fuel to stockpile before hurricane season.

No. Gas, dual-fuel, and propane generators produce carbon monoxide and must never be used indoors, on a balcony, or in any enclosed space. For apartments and condos, a battery power station paired with solar panels is the correct solution — completely silent, zero emissions, and fully safe for indoor use during LUMA outages.

A battery power station (sometimes called a solar generator) stores electricity in a LiFePO4 battery and discharges it through standard AC outlets. It produces no exhaust, no noise, and can be used indoors. A gas generator burns fuel to produce electricity in real time — it's louder, requires outdoor use, and needs fuel. Gas generators typically offer more total power output and longer runtime. Battery stations are ideal for apartments, condos, sensitive electronics, and daily LUMA outage management. Gas generators are better for whole-home backup during extended multi-day outages.

For gas inverter generators we carry Champion, WEN, Honda, Predator, Westinghouse, Genmax, Ryobi, and Cabela's. For battery power stations and solar systems we carry EcoFlow, Bluetti, Jackery, ALLPOWERS, Anker, and Oukitel.

Yes. Every unit comes with its full manufacturer warranty. Because you are purchasing from an authorized retailer that explicitly services Puerto Rico, your warranty is fully valid on the island — unlike units purchased from gray market sellers or unauthorized importers. Champion warranties are typically 3 years residential. EcoFlow and Bluetti are typically 2–5 years depending on the model.

All units are brand new, factory sealed, and sourced directly from authorized distributors. We do not sell refurbished, open-box, or gray market inventory.

Buy by May 1st at the latest. Hurricane season officially runs June 1st through November 30th, but once a named storm enters the National Hurricane Center's 5-day forecast cone, maritime freight to Puerto Rico suspends immediately and local inventory sells out within hours. By the time most people decide to act, it's already too late to receive delivery before the storm. The only reliable window is early — before the season is visible on a forecast track.

Maritime freight shipping to Puerto Rico is suspended by carriers when a storm enters the 5-day NHC cone. Air freight may also be affected depending on storm track. Orders already in transit may be delayed or rerouted. This is why we strongly encourage customers to order well before hurricane season peaks in August and September.

For most families, a dual-fuel inverter generator in the 4,000–6,500W range paired with a battery power station is the optimal setup. The gas generator handles extended multi-day outages after major storms when LUMA restoration can take weeks. The battery station handles routine LUMA outages throughout the year silently and without fuel costs. Together they cover every scenario Puerto Rico's grid throws at you.